Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, such as when you:
- Request our cleaning services
- Contact us through our website or phone
- Schedule an appointment
- Create an account
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Your IP address
- Browser type and version
- Operating system
- Pages you visit on our website
- Time and date of your visits
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
- • Providing our cleaning services
- • Processing payments
- • Scheduling and managing appointments
- • Responding to your requests and inquiries
Communication
- • Sending service-related notifications
- • Providing customer support
- • Sending promotional materials (with your consent)
- • Updating you about new services
Website Improvement
- • Analyzing website usage and performance
- • Personalizing your experience
- • Improving our services
- • Developing new features
Legal Compliance
- • Complying with legal obligations
- • Protecting against fraud or abuse
- • Enforcing our terms of service
- • Resolving disputes
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving customers. These providers have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- • Enforce our agreements with you
- • Protect and defend our rights and property
- • Prevent or investigate possible wrongdoing
- • Protect the personal safety of users of the service or the public
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Consent
We may share your information with your consent or at your direction.
Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- Encryption of sensitive data
- Secure data transmission (HTTPS)
- Regular security assessments
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Confidentiality agreements
- Regular data audits
- Incident response procedures
Important Note
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Your Rights Regarding Your Data
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
Right to Access
You have the right to request copies of your personal information.
Right to Correction
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Deletion
You have the right to request that we delete your personal information, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object
You have the right to object to our processing of your personal information, under certain conditions.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
Performance Cookies
These cookies collect information about how you use our website, such as which pages you visit most often.
Functional Cookies
These cookies enable the website to remember choices you make and provide enhanced, more personal features.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The methods for doing so vary from browser to browser, and from version to version. Please note that if you choose to block all cookies, you may not be able to access all or parts of our services.
Learn more about how we use cookies by reading our Cookie Policy.
View Cookie PolicyChanges to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Notification of Changes
We will notify you of any material changes to this Privacy Policy by placing a prominent notice on our website or by directly sending a notification to you.
Review Date
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Acceptance of Changes
Your continued use of our services following the posting of changes to this Privacy Policy will constitute your acceptance of such changes.
Last updated:
Contact Information
If you have any questions about this Privacy Policy, please contact us using the following information:
DustBustersY
Address
Rockwell Drive, Makati City, Metro Manila, Philippines
Phone
+63 917 538 2317Business Hours
Mon-Fri: 8:00-18:00
Sat: 9:00-15:00
Sun: Emergency services only
Data Protection Officer
If you have any concerns about how we handle your personal data, you can also contact our Data Protection Officer:
Phone
+63 917 538 2317We will respond to your inquiry within 30 days in accordance with applicable data protection laws.