Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the DustBustersY website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

DustBustersY is a professional cleaning service provider operating in Makati City, Metro Manila, Philippines. Our services include residential cleaning, commercial cleaning, deep cleaning, and specialized cleaning solutions for both homes and businesses.

3. User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate and complete information when requesting our services
• Maintain the confidentiality of your account information
• Use our website only for lawful purposes
• Not interfere with the proper working of the website
• Respect the intellectual property rights of DustBustersY

4. Service Terms and Conditions

When booking our cleaning services, the following terms apply:

• All services must be booked in advance through our website, phone, or email
• Service appointments are subject to availability
• A minimum 24-hour notice is required for cancellations
• Clients must provide access to the cleaning area and ensure safety for our staff
• Payment is due upon completion of service unless other arrangements are made

5. Pricing and Payment

Our pricing structure includes:

• Fixed rates for standard cleaning services
• Custom quotes for specialized or large-scale projects
• Payment methods accepted: cash, bank transfer, and major credit cards
• All prices are in Philippine Peso (PHP) and include applicable taxes
• Additional charges may apply for extraordinary cleaning requirements

6. Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with our cleaning service, please contact us within 24 hours of service completion. We will re-clean the area at no additional charge or provide a full refund for the specific area that did not meet our standards.

7. Liability and Insurance

DustBustersY maintains comprehensive liability insurance to protect both our clients and our employees. Our coverage includes:

• General liability insurance for property damage
• Workers' compensation for our cleaning staff
• Bonding for employee reliability

However, clients are responsible for securing or removing extremely fragile, valuable, or irreplaceable items before our cleaning service.

8. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Any information collected through our website or services will be used solely for providing our cleaning services and communicating with you about your bookings. We do not sell, share, or distribute your personal information to third parties without your consent.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of DustBustersY and is protected by Philippine and international copyright laws. Unauthorized use of this content is strictly prohibited.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us: